Support: Phone recordings not posting November 11, 2006
Posted by Eric Rice in Support Issues, Uncategorized.19 comments
Update: Everything is seemingly back to normal; we had a hiccup that was caused as a result from a recent data center move. Contact support through the Hipcast.com web site if you are still experiencing difficulties;
As an aside: iTunes can take a while to update, we’re sending pings to help speed the process if at all possible.
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Update: Phone postings are transcoding and posting now. Next update on status of existing phone recordings that did not previously transcode….developing.
-Earlier Updates-
We are aware of the issue that some users are reporting about phone recordings not appearing in the audio list, nor posting to blogs or podcast feeds.
“Transcode Error: Unrecognized audio or video format.”
We are investigating and working on the issue.
